Systems Application of Statistical Techniques for Operational Excellence

Upcoming Course

Course Description

This course covers essential concepts and techniques for operational efficiency and effectiveness in non-deterministic situations. An important feature of the course is emphasis on analysis at the systems level rather than within single problems, as well as recognition and handling of uncertainties in real-world situations. The approach is application-oriented, with minimal  theoretical contents and detailed calculations performed by application software packages. Interactive discussions, quizzes, case studies and class projects will be used for effective learning.


Learning Objectives

This course aims at imparting to the participants important concepts and techniques related to operational excellence, stressing systems-level perspectives and optimal use of resources in the face of variation.


Learning Outcomes

This course integrates up-to-date thinking and tools that no single textbook is able to provide. At the end of the course, the participants would possess the continuity of thoughts that would enable them to use systems and statistical perspectives intelligently in their areas of work. 


Who Should Attend

Executives and Managers with decision-making responsibilities. 



√ Day 1

~ Fundamental Considerations of Operational Excellence

~ Conventional Statistical Tools for Information Analysis


√ Day 2

~ Strategies and Procedures for Performance Assessment and Improvement

~ Effective Techniques for Data-Driven Optimization


√ Day 3

~ Empirical Study of Complex or Unfamiliar Systems

~ Non-Routine Operational Testing and Optimization

~ Conclusion


Prof. Goh Thong Ngee
5, 6, 7 September 2017
National University of Singapore

Close for Registration
Course Fee
Early Bird Fee: SGD $2439.60
Standard Fee: SGD $2568.00
Special Fee: SGD $2439.60

* Fees indicated are inclusive of GST.

* Fees include materials, daily breakfast, lunch and afternoon tea break. 

* The Earlybird Rate applies to registration received by 03 August 2017.

*The Special Rate applies to group registration of at least 5, TDSI alumni and TDSI lecturers.  Registrants under special rate are not entitled to early bird discounted rate. 

* The course dates are subject to change. Please check TDSI website for programme updates. 

* Participants who fully complete the 3-day course may qualify for PDUs by the PEB.

* These courses have been approved for use with the SkillsFuture Credit. 

  • To empower Singapore Citizens (SCs) in their learning and skills development, the Government will create a SkillsFuture Credit for all SCs aged 25 and above. SCs can use the SkillsFuture Credit to deepen their skills in existing fields and to broaden their horizon in areas outside their current fields. Every SC aged 25 and above will receive an initial credit of $500. The Government will make further top-ups to their SkillsFuture Credit at regular intervals. These credits will not expire, but can only be used for education and training initiated by individuals, to offset course fees. Subsequent cohorts of SCs will similarly receive an initial credit of $500 in the year that they turn 25.
  • You may check out this link for more information.